Synchro Explorer Mobile App Privacy Policy

This Privacy Policy governs your use of the mobile software application Synchro Explorer (“Application”) that was created by Synchro Labs, Inc. For the privacy policy related to your use of this web site, please see the relevant Site Privacy Policy.

Note: The Syncho Explorer mobile application allows you to view and interact with a Synchro application that is hosted on a server operated by a third party (a "Synchro Endpoint"). The third parties who provide these Synchro Endpoints will typically be part of your own enterprise, or other organizations with which you have a business relationship. But in any case, the information that you explicitly provide to these third parties is not covered by this Privacy Policy, except where noted below. You should only use Synchro Explorer to connect to Synchro Endpoints operated by third parties that themselves have acceptable privacy policies.

What information does the Application obtain and how is it used?

User Provided Information

The Application does not collect any user personal information. It may provide access to Synchro Endpoints operated by third-parties, where any user personal information collected by those third parties should fall under a separate privacy policy offered by the third-party.

Automatically Collected Information

In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, and information about the way you use the Application, including the identity of the Synchro Endpoints that you use and your use of those Synchro Endpoints.

Does the Application collect precise real time location information of the device?

The Application does not collect location data on behalf of Synchro Labs, Inc. However, when connecting to third-party Syncho Endpoints, those Synchro Endpoints may request location data. If the Synchro Exporer application has been approved to provide location data, then such data may be provided to the third-party Synchro Endpoint. You should only connect to Synchro Endpoints operated by third-parties that provide acceptable privacy policies.

If you do not want any third-party Synchro Endpoint providers to use your location, you should turn off the location services for the mobile application located in your device settings.

Do third parties see and/or have access to information obtained by the Application?

Only aggregated, anonymized data is periodically transmitted to external services to help us improve the Application and our service. We will share your information with third parties only in the ways that are described in this privacy statement.

We may disclose User Provided and Automatically Collected Information:

What are my opt-out rights?

You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at

Data Retention Policy, Managing Your Information

We will retain Automatically Collected information for up to 12 months and thereafter may store it in aggregate.


We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at We will delete such information from our files within a reasonable time.


We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.


This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy to this web page. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Your Consent

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the United States. If you reside outside the United States your information will be transferred, processed and stored there under United States privacy standards.

Contact us

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at